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Sectors

Six sectors, known from the inside

Category knowledge is only useful when it comes with an understanding of how your business actually runs. These are the sectors where our people have spent their careers, on both sides of the table.

Find your sector All benchmarks

What things should cost

UK, 2025, excluding VAT

Category	Sector	Market	Our clients
Table linenper cover	Hospitality	18p to 26p	14p to 17p
Parcel deliveryper parcel, under 2kg	Retail	£3.10 to £4.20	£2.50 to £3.00
Hand sanitiserper 5 litres	Healthcare	£14 to £22	£9 to £12
Van contract hireper vehicle, per month	Logistics	£560 to £690	£500 to £560
Pallet storageper pallet, per week	Logistics	£3.20 to £4.60	£2.40 to £2.90

Illustrative ranges. Our clients’ range is what they pay after renegotiation.

Exhibit D · Market benchmarks · page 1 of 1

Hospitality and leisureRestaurant groups, hotels, leisure operators and contract caterers. RetailGoods for resale and the costs that sit behind every store. HealthcareCare homes, private hospitals, clinics and their suppliers. LogisticsFleet operators, carriers and warehousing businesses. Consumer goodsFood, drink and household brands and their manufacturers. Private equityInvestors and portfolio companies, from first look to exit.

Folded white table linen on a woven tray

Hospitality and leisure

Thin margins, long supply chains, no room for error

We have negotiated food, drink, facilities and energy contracts for restaurant groups, hotels, leisure operators and contract caterers, and we understand what a change on the menu or in a guest room means for cost.

What we see

Food and drink inflation running ahead of menu prices
Labour shortages pushing up every service contract
Estates built by acquisition, with different suppliers at every site
Guests and landlords expecting visible sustainability

Where we help

Food and beverage
Facilities, cleaning and maintenance
Energy and utilities
Linen, laundry and waste
Kitchen equipment and technology

Retail

Protect margin on both sides of the shelf

We work on goods for resale, where margin is won and lost, and on goods not for resale, where costs quietly build up across stores, depots and head office. Our teams move quickly and keep stores trading while contracts change.

What we see

Distribution costs rising faster than sales
Fragmented maintenance contracts across the estate
Packaging under pressure from EPR and plastic tax
Marketing and print spend with little measurement

Where we help

Logistics and carriers
Store fit-out and capital projects
Packaging and consumables
Facilities and maintenance
Marketing, print and point of sale

An unbranded white five-litre container on a dark table

Healthcare

Savings that never touch the quality of care

Care homes, private hospitals, clinics and healthcare suppliers share the same tension: rising costs on one side, uncompromising standards of care on the other. We respect the compliance requirements that come with every clinical category.

What we see

Agency staffing costs that are hard to control
Consumables bought through many routes at many prices
Strict regulatory requirements on every supplier
Ageing estates that need maintenance investment

Where we help

Medical and clinical consumables
Food and catering
Facilities, cleaning and clinical waste
Agency and temporary staffing
Equipment maintenance and utilities

Logistics

A cost base that moves every week

Fuel, fleet, drivers and warehouse space. We help operators and fleet owners buy better, lock in protection where the market allows it, and build supply chains that hold up under pressure.

What we see

Fuel price swings that wipe out contract margins
Driver shortages and agency premiums
Fleet decisions made under time pressure
Customers asking for lower-emission transport

Where we help

Fuel cards and bulk fuel
Vehicle leasing, tyres and maintenance
Warehouse equipment
Fleet insurance and telematics
Agency labour

Consumer goods

Change the contract without changing the product

Many of our team built their careers buying for consumer brands. We know how ingredients, packaging and co-manufacturing contracts really work, and how to change them without putting quality or launch dates at risk.

What we see

Volatile commodity and ingredient prices
Packaging redesign driven by regulation
Co-manufacturer terms that have drifted
Indirect spend that nobody owns

Where we help

Ingredients and raw materials
Primary and secondary packaging
Co-manufacturing and co-packing
Logistics and warehousing
Marketing services and indirects

Private equity

Value creation, to the timetable a deal demands

We work with private equity firms and their portfolio companies from the first look at a target through to exit. Our job is to make the cost base a source of value at every stage.

What we see

Deal timetables with little room for supply-side work
New acquisitions with no procurement function
Portfolio companies buying the same things separately
Pressure to show EBITDA improvement before exit

Where we help

Pre-deal supply-side due diligence
100-day savings plans
Portfolio-wide group buying
Interim procurement leadership
Exit readiness reviews

Your sector not listed? Talk to us anyway

We also work with facilities management, education, charities, professional services and manufacturing. The principles hold in every market: know the cost, test the market, prove the saving.

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